Ring Central - How to setup and send Email-to-Fax

Ring Central - How to setup and send Email-to-Fax

Setting up Email-to-Fax 
  1. Go to the Admin Portal and sign in. 
  2. Go to More > Account Settings > General Settings 
  3. Turn the button on under Email-to-Fax. 
  4.  Check the box to acknowledge the email domain meets RingCentral system requirements.
  5. Click Turn on.
Turning Email-to-Fax for other users
  1. Go to the Admin Portal and sign in. 
  2. Go to Users > User list > Users with Extensions 
  3. Select the user.
  4.  Go to Outbound Calls/Faxes > Fax Settings.
  5. Check the box to Allow this user to send faxes using Email-to-fax. 
  6. To authorize more email addresses to send faxes, go to Faxes Sent via Email.
  7. Enter the email address in the text box provided and click Add. You can add up to 25 email addresses to a user's trusted list.
  8. Check the box to acknowledge the email domain meets RingCentral system requirements.
  9. Click Add.
  10. Click Save.
Adding email addresses for fax as a user
  1. Go to the Admin Portal and sign in. 
  2. Go to Settings > Outbound Calls/Faxes > Fax Settings. 
  3. To add email addresses, go to Faxes Sent via Email.
  4. Enter the email address in the text box and click Add. You can add up to 25 email addresses.
  5. Check the box to acknowledge the email meets RingCentral system requirements.
  6. Click Add.
  7. Click Save.
Sending a fax by email 

Before you send a fax by email:
  1. If your company admin has turned on Email-to-fax, you can send up to 50 faxes at a time. You'll need to turn on fax broadcasting to send a fax to more than 50 recipients.
  2. Before sending a fax by email, ensure you’ve set up your email address.
Sending a fax by email 
  1. Sign in to your company email account.
  2. Compose a new email
  3. To send a fax to:
    1. 50 or fewer recipients: In the To field, enter the phone number as you would dial it, followed by @rcfax.com (e.g., 18005551212@rcfax.com). Use a semicolon and a space between recipients’ names.
    2. 50 or more recipients: In the To field, enter the phone number as you would dial it, followed by @rcfaxbroadcast.com (e.g., 18005551212@rcfaxbroadcast.com).
    3. To include a cover page note, enter it in the Subject field.
    4. Select attachments from your computer.     Note: All file attachments must be in supported formats and less than 50 MB.
    5. Leave the body of the email empty. Delete any signatures, images, and footnotes.
    6. .Send your email.







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