Ring Central - How to setup and use Call Flip

Ring Central - How to setup and use Call Flip

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Ring Central - How to setup and use Call Flip
To setup call flip in RingCentral, you need to configure your call handling settings and assign flip numbers. First, log in to the RingCentral Admin Portal and navigate to your user settings or call handling settings. Then, add the phone numbers you want to use for call flip and assign them a corresponding quick-dial number. During a call, you can then press * followed by the quick-dial number to transfer the call.  Here's a more detailed breakdown.

1. Access Call Handling Settings:
  • Admin Portal: Log in to your RingCentral Admin Portal. 
  • User Settings: Go to your user settings or the specific user's settings you're configuring. 
  • Call Handling/Forwarding: Go to Phone/Incoming call rules 
  • Scroll down to incoming calls and select 
  • Scroll down to Ring Settings
  • Add number or coworker 
  • Disable the call forwarding 
  • Go back to phone 
  • Go to Call Flip
  • Change flip number order: You can change the order in which numbers appear by dragging and dropping them
  • Save your changes: Click Save. 
You can have up to 8 numbers for Call flip

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