RingCentral - How to Import or Create Greetings for IVR

RingCentral - How to Import or Create Greetings for IVR

RingCentral - How to Import or Create Greetings for IVR

Part 1: How to import greetings for IVR
  1. Go to Auto-Receptionist
  2. Select Prompts library 
  3. Select Import prompts on right side 
  4. Find file to upload 
  5. Save
Part 2: How to  Record Prompts by having the system call you
  1. Go to Phone System
  2. Go to Auto-Receptionist 
  3. Select IVR Menus
  4. Select IVR to add recording
  5. Go to Prompt/Audio
  6. Select recording 


    • Related Articles

    • RingCentral - Call Monitoring

      RingCentral - Call Monitoring Setting Up Call Monitoring Groups Create a Call Monitoring Group Log in to the Admin Portal. Navigate to: Phone System Call Monitoring Click New Call Monitoring Group. Enter a group name. Select the users who will be ...
    • RingCentral - Introduction to paging

      Intro to paging in RingCentral RingCentral paging lets you make real-time announcements to both deskphones and overhead paging devices. You can connect directly to your SIP-based paging devices and do not need analog-to-digital converters. The paging ...
    • RingCentral - Call Handling Playbook

      ? Sutherland Networks RingCentral Call Handling Playbook Communication is the heart of your business – We make it easy. This guide covers everything you need to confidently manage calls using the RingCentral system—from transfers to DTMF shortcuts ...
    • RingCentral - How to setup call flow to ring phones first before Auto Attendant

      RingCentral - How to setup Call flow to ring users with Call Queue before Auto Attendant Part 1: Create queue and add users to ring Select Groups Select Call Queues Select New Call Queue Add Group Name Create Select Call queue Select Call Queue ...
    • RingCentral User Spread Sheet

      RingCentral User Spread Sheet Why Filling Out User Information Matters in a VoIP Phone System In the fast-paced world of modern business communications, VoIP (Voice over Internet Protocol) phone systems are quickly becoming the go-to solution for ...