RingCentral - How to setup BLF (Presence feature)
How to setup BLF (Presence feature)
How to configure BLF or Presence:
1. Login to the Admin Portal
2. Select Users
3. Select user to setup BLF's
4. Select Devices and Numbers
5. Select Presence
6. Click on the 3 dot's on the right side and select Assign Extension
7. Add User
8. Save at bottom of page
article provides information about BLF (Bridge Line Fields) or Presence
Intro to RingCentral Presence feature
RingCentral
’s Presence feature lets colleagues and you share your work statuses.
Key features
- Set your Presence on anyRingCentraldevice or app.
- See your colleagues’ Presence on anyRingCentraldevice or app.
- The Busy Lamp Field (BLF) feature shows who’s using the individual phones within a single PBX or Key system. BLF is used for routing incoming calls.
- Eliminates the need to consult with colleagues about their availability.
- Lets you transfer a call directly to voicemail if you see that a coworker is unavailable.
- Lets admins answer executives’ calls when necessary.
- Enables quick routing of incoming calls.
- Reduces hold time and hang-ups.
- Lets you route customers directly to the relevant party instead of transferring between extensions.
- Integrates with caller ID.
- Admins can set and adjust the status for other users.
- Lets you use modules and sidecars to monitor the presence of many colleagues.