RingCentral - Introduction to paging

RingCentral - Introduction to paging

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Intro to paging in RingCentral

RingCentral Paging: Broadcast Announcements Instantly Across Your Business

Need a fast way to communicate with your team? RingCentral Paging allows you to broadcast live announcements to desk phones and SIP-enabled overhead paging systems with the push of a button. Whether you're calling employees to the front office, announcing a delivery, or sending an emergency notification, RingCentral makes paging simple and reliable.

Unlike traditional paging systems, RingCentral connects directly to SIP-based paging devices, eliminating the need for analog-to-digital converters and making deployment faster and more cost-effective.

Why Use RingCentral Paging?

RingCentral Paging helps businesses improve communication by allowing you to:

  • Broadcast live announcements throughout your organization.
  • Send emergency alerts instantly.
  • Create multiple paging groups for different departments or locations.
  • Control which devices receive pages.
  • Decide which users are authorized to make announcements.
  • Integrate directly with SIP-enabled paging hardware.

How to Set Up a Paging Group

Setting up paging only takes a few minutes.

Step 1: Create a Paging Group

  1. Log in to the RingCentral Admin Portal.
  2. Navigate to Phone System → Groups → Paging Only.
  3. Click New Paging Only.
  4. Enter a Group Name (Example: Warehouse or Front Office).
  5. Assign an extension number.
  6. Select the desk phones or paging devices that will receive announcements (up to 25 devices).
  7. Choose which users are allowed to initiate pages.
  8. Save your changes.

Optional: Configure SIP Paging Hardware

If you're using an overhead paging system such as Algo, Valcom, or another SIP paging adapter:

  1. Go to Phone System → Phones & Devices → Paging Devices.
  2. Click Add Device.
  3. Assign the device a nickname.
  4. Copy the provided SIP credentials.
  5. Log into your paging device and enter the credentials to register it with RingCentral.

How to Make a Page

Once your paging group is configured, authorized users can broadcast announcements in two ways:

From a Desk Phone

  • Press the Paging soft key (if programmed), or
  • Dial *84, followed by the paging group extension, then press #.
  • Wait for the tone and begin speaking.

Example:

*84 101 #

From the RingCentral Desktop App

Simply dial:

*84

and follow the prompts to page the desired group.

Compatible Devices

RingCentral Paging supports many popular SIP desk phones, including:

  • Yealink
  • Poly
  • Cisco
  • Avaya
  • Mitel
  • Unify
  • Alcatel-Lucent Enterprise

It also integrates with many SIP-based overhead paging solutions, including:

  • Algo SIP Speakers and Intercoms
  • Valcom IP/SIP Paging Systems
  • SIP Paging Adapters
  • Classroom Speakers
  • Horn Speakers
  • Door Intercoms
  • Visual Alert Devices

Improve Internal Communication

Whether you manage an office, warehouse, school, medical practice, or manufacturing facility, RingCentral Paging provides a fast and dependable way to communicate with your team. With flexible paging groups, support for SIP-enabled devices, and simple administration, it's an excellent solution for organizations that need instant voice announcements throughout their business.